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A1 Web Hosting Solutions Announcements  

  • May 20, 2016 by System Admin
  • Update: This issue has now been resolved, if having any concerns still please contact us right away. Some users were impacted by the attempt by our provider to port over some of the emails from May 14th to May 17th time frame from old server to the new one, and they made an error and it doubled the disk space usage for some accounts. Their team is working on this issue and come up with a plan of action, but in the meanwhile I have gone ahead and increased the disk space for the accounts impacted. Please note we will be bumping all the accounts disk space and bandwidth limits in the next month. It is unfortunate that this occurred and some clients had not mail availability for almost a day or two. Please report and submit a ticket right away if there are still some ongoing pending issues, while we work with our provider to fix this error. Once again sorry for the inconvenience this has caused some of our clients.

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  • May 19, 2016 by System Admin
  • We have taken the liberty of upgrading our billing system to the latest version, please notify us via email support@a1whs.com if you are having any issues logging in here to submit tickets or any other billing issues after this upgrade. Thanks

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  • May 14, 2016 by System Admin
  • Hi, Server migration to better hardware is now complete, please check your sites and report right away any concerns so we can troubleshoot and fix asap, it is difficult for us to go over all the websites so we are looking for support from each website owner to report any concerns with their sites. Thanks

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  • May 12, 2016 by System Admin
  • Quick update, we are migrating data over tonight to the new server so please do not panic if you notice your sites being offline from 9 PM CDT to 11 PM CDT. We expect it to go smoothly and rather quickly as well.

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  • May 7, 2016 by System Admin
  • Server is being upgraded and additional storage, ram and cpu will give us the opportunity to increase the existing and new clients storage and bandwidth limits to double or triple depending on the plans we currently have. Upgrade will happen prior to this weekend (if not prior will take place on the weekend) so please do not worry if you notice your site being offline. However, we strongly urge everyone to make complete backups of their sites and keep a copy with them, we are hoping for minimum downtime and no data loss. So, please make sure you have backups of your sites.

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  • July 30, 2011 by Mr. S S.
  • We have successfully restored older copy of certain tables because developers were not sure which tables were corrupt. The copy if from July 2, 2011. We have however imported recent invoices,tickets and announcements and notes tables so your accounts should not be impacted. However please let us know if something is either missing or wrong with your account setup or payment setup. Sorry for the inconvenience this might have caused. Regards Sumeet

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  • July 29, 2011 by Mr. S S.
  • We have weird bug pop into our billing system so we will be rolling back the system to a state when it worked and products showed up for clients. We will be doing parallel install of the system and try to merge database but we are not sure if we will have any success. So those clients that signed up with us within the last 2- 3 months might be affected. So if you see error messages in billing system or it being down please bear with us. We are hoping things will go smooth. Regards

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  • July 27, 2011 by Mr. S S.
  • The billing system is having some issues displaying the products that you currently have with us. The invoicing and ordering system is working but in your profile you will not be able to see your products. We are getting support from company responsible for the script and will update if situation changes. If there are un-paid invoices please proceed to pay them else system will suspend your account, we believe the service responsible for un-suspending your account after late invoices have been paid is offline so if you have made the payment for late invoice and your site is suspended please open a ticket. Regards Sumeet

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  • June 6, 2011 by Mr. S S.
  • Recently we have upgraded the billing/support section to latest release, it comes with several cosmetic changes and features. Please contact us ASAP if you have any Questions/Concerns etc. Regards Sumeet

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  • January 8, 2011 by Mr. S S.
  • Server scanned and several sites found to be infected and need attention asap. Those impacted need to change their passwords and ensure strong passwords are used, to prevent further hacking of their websites. If no action is taken you might see your sites offline/hacked etc..

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  • November 9, 2010 by Mr. S S.
  • For those wondering about higher than usual server loads recently, we are aware of the same and are trying to resolve the issue with the client responsible for the spikes.

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  • September 23, 2010 by Mr. S S.
  • Server rebooted due to urgent kernel updates. Sorry about the scare and inconvenience caused due to abrupt reboot.

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  • January 2, 2010 by Mr. S S.
  • [SOLVED] Problem mentioned below has been rectified and rvskins themes can now be used again. Hi, If you are seeing following error when logging in to your cpanel using yoursite.com/cpanel or a1whs.com/cpanel. We were made aware of the same and are working towards fixing the error. Will post an update when it has been fixed. Error : [a fatal error or timeout occurred while processing this directive] UPDATE: We have switched all the users to Cpanels default theme X3 please do not switch to RvSkins like rvblue, rvgreen etc. till the RvSkins related bug is resovled. Will post another announcement here when issue has been resolved.

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  • January 1, 2010 by Mr. S S.
  • If you are seeing this announcement, that means dns has propagated on your end also. The accounts were transferred without any hickups, but please check on your site and see if there are any issues. Those on dedicated ips and with SSL certificates please provide us with following details again so CRT request could be regenrated. Please submit a ticket with the following information : Host to make cert for: www.yourdomain.com or yourdomain.com City: State: Country (2 letter abbreviation): Company Name: Company Division:

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  • April 20, 2009 by Mr. S S.
  • We have recently upgraded the billing system to the latest version, if you see or notice any issues please let us know.

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  • February 11, 2009 by Mr. S S.
  • We have MySQL version update taking place tonight to latest version of MySQL to optimize database operations and lower the load and improve speeds.

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  • September 12, 2008 by Mr. S S.
  • Hurricane Ike is Texas bound, and we are hence now initiating a server wide backup, but due the large amount of data, it might slow down your websites.

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  • February 26, 2008 by Mr. S S.
  • Seems like there is a bug with RvSkins or Fantastico they do not like to work together or something we have opened a ticket with RvSkins about the same, so for those of you trying to use Fantastico to install scripts please switch to Cpanels Default X themes and you will be able to use Fantastico to the fullest without errors. Regards

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  • January 21, 2008 by Mr. S S.
  • A1 Web Hosting Solutions is proud to announce that we have purchased another server to offer proxy hosting plans to those interested. Since we never oversell even the proxy plans are limited and first come first serve. If demand is high we will purchase another set of servers. So, check out http://www.phpproxyhost.com/ for more details.

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  • August 11, 2006 by Mr. S S.
  • Billing System Upgraded. Report Any Error if Spotted to us at a1whs_com@yahoo.com . This is offsite email address to be used. Right now its beta which will be updated to stable version. So, if you see any errors in billing or anything in particular do let us know. Regards.

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